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Smartwatches are getting smarter, especially when it comes to keeping track of your health. These days connected timepieces can alert you when your heart rate is too fast or too slow, let you know if your blood isn’t pumping enough oxygen throughout your body, and can track the rhythm of your heart to make sure that you don’t have a condition known as AFib (Atrial fibrillation). The 2.7 million Americans suffering with AFib have a “quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications.”
We identified a hardware issue with your device that could affect its ability to work properly. Please return the device to us. We’ll provide you with a prepaid return label.
To ensure the best possible Fitbit experience, we’re providing you with a replacement free of charge. Please keep all original accessories, such as your charging cable and band. You’ll receive a replacement device only.
After we receive your shipping details, you’ll receive an email message with the next steps for your replacement and then we’ll expedite a new Fitbit Sense to you.”